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Privacy Policy

1. Your privacy

United Scooters, Starsale bv, located at P. J. Denayerstraat 11, 1500 Halle, Belgium, known under RPR number: VAT BE 0822 034 814, handles your personal data with care, processing it in accordance with the relevant legal regulations, including the Act of 8 December 1992 on the protection of personal privacy. We do everything possible to ensure the reliability, security, and integrity of the data we collect.

We protect your privacy in the following ways:

  • Your personal data will not be disclosed, rented, or sold to third parties under any circumstances. We only make this data available to third parties who are involved in the execution of your order, and this is solely for the purpose of fulfilling your order.
  • Your data is securely stored in a database that is not publicly accessible.
  • Your transaction data is sent over the internet encrypted.
  • As a customer, you can only receive selected promotional emails from United Scooters itself. If you no longer wish to receive emails from United Scooters, you can unsubscribe at any time by simply clicking the unsubscribe link at the bottom of the emails or by sending an email to info@unitedscooters.be. We will no longer send you any emails or newsletters.
  • On the forms on our website, it is always indicated which fields are mandatory and which fields are optional to fill in. We do not use your data to contact you for other purposes without your consent.

If you place an order with United Scooters, we may ask you for the following information:

  • your first name, surname and full address. We use this information to deliver your product(s) correctly to your home.
  • your phone number. We use this information if necessary to inform you about any questions or orders you have requested.
  • your email address. We use this information to keep you informed about your order.
  • payment information, such as your credit card or bank account number. We use this information to securely complete your order.

In the event of errors in the address, billing, or other personal information, United Scooters cannot be held liable for the inability to fulfil its obligations.

You are responsible for the confidentiality of the password associated with your user profile. Users under 18 years of age may only use this website with the consent of a parent or guardian.

United Scooters may use consumer information for new purposes that are not yet provided for in our privacy policy. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our personal data protection regulations and to give you the opportunity to opt out.

2. Safeguarding of the data and the agreement

Your data and the agreement are securely stored in a non-publicly accessible database.

The webshop of United Scooters is managed by ODOO Belgium, Rue du Laid Burniat 5, 1348 Louvain-la-Neuve.

3. Safety

United Scooters has taken the necessary measures to prevent the loss, unlawful use, or alteration of information that we receive on our site and to ensure that payments are carried out safely. Using SSL (secure server), transaction data is encrypted and sent over the internet. To pay with SSL, you do not need any special software.

Anyone placing an online order on this site and choosing to pay online via Visa, MasterCard or Bancontact/MisterCash will be asked to provide the card number. The processing of this transaction is carried out by the certified payment provider Mollie, which ensures a 100% secure transaction. The staff at United Scooters do not see your credit card number.

This website contains links to other sites that are not part of United Scooters and is therefore not responsible for the way these other websites handle the privacy of their visitors.

4. Right to access, amend or delete data

In accordance with the Law on the Protection of Personal Privacy regarding the processing of personal data of 8/12/1992, you have the right at any time to consult the data stored about you free of charge, to supplement, correct, or delete it in whole or in part. United Scooters commits to responding to your request within 15 working days. You can send a written request by post to Starsale bv, P. J. Denayerstraat 11, 1500 Halle, Belgium, or by email to info@unitedscooters.be

5. Questions?

If you have any questions about the use of your data or the security of this website, please contact us via  info@unitedscooters.be

If you have questions about the Protection of Personal Privacy, please visit the website of the Privacy Commission at http://www.privacycommission.be