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Why is there a delivery and setup fee when buying a scooter?

When purchasing a new scooter, you may notice a setup or delivery fee listed on your invoice. This can raise questions like: “Why am I being charged extra beyond the scooter’s price?” This fee is not hidden or arbitrary — it’s a transparent reflection of all the necessary steps between ordering the scooter and delivering it to you in perfect, road-ready condition.

What does that preparation cost actually entail?

Preparing a scooter for use is an intensive and careful process. Here are the main components that are included in this cost:

🧾 Administration and order

  • Placing and tracking orders with the supplier
  • Processing of payment and invoicing
  • Creation of the warranty file and registration

🚛 Logistics and transport

  • Transport of the scooter from the distribution centre
  • Removal of packaging, processing of waste
  • Assembly and technical inspection in our workshop
  • Preparation in our shop space

🧰 Technical preparation

  • Assembly of parts and accessories
  • Placement of the number plate (with number plate holder)
  • Filling the tank with petrol
  • Test drive and quality control

🎓 Customer Support

  • Customer briefing upon collection (explanation about operation, maintenance, etc.)
  • Preparation and archiving of warranty documents

📢 Marketing and service

  • Promotional support (online/offline)
  • Availability of test models
  • After-sales service and assistance with questions

 

Total value of the preparation cost

The total of all these elements amounts to an average of €250 to €300, depending on the type of scooter and any additional services. This is a fair price for a hassle-free delivery of a fully checked, ready-to-ride vehicle, including personalised customer service.

Decision: the ready-to-drive cost is a quality guarantee

With us, you don't buy a scooter "out of the box", but a finished and checked scooter with professional preparation. Thanks to the ready-to-ride cost, you are assured of:

  • Safety: the scooter is thoroughly checked and tested
  • Comfort: you receive explanations, accessories, and support
  • Peace of mind: everything is administratively in order

👉 Do you want to set off worry-free with your new scooter? Then the preparation cost is an investment in security, quality, and service.

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