Shipping & returns - United Scooters
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Shipping & returns

SHIPPING (except for vehicles)

For vehicle delivery, please find further info here.

For all other orders, the following applies:

Belgium: the shipping costs based on bpost shipping rates. You can choose delivery @Home or @Work, pick up at Bpost point or pick up in parcel machine.

FREE SHIPPING TO BELGIUM, THE NETHERLANDS, LUXEMBOURG AND GERMANY (orders above 140 euros), shipments with bpost.

Orders placed on working days before 4 pm will be shipped within 2 working days. This means that you will often receive your order within 24 to 48 hours. Orders placed over the weekend will be shipped on Tuesday.



If the product sent is not quite as you expected, please contact us first via email [email protected] - within 24 hours hours after receiving the product . Mention in your email the reason why you want to return the product and do not forget to mention the order number. Just to be sure, check our return conditions below, so that you certainly meet them. If you agree to the return and after receipt of your return, we will refund the full amount within 72 hours.

Return address:

United Scooters
Starsale BV
P.J. Denayerstraat 11
1500 Halle

You have 14 days after delivery to return the item. The item must be returned in the same, undamaged condition as you received it from us. This means complete and unused (including price tag / label and any associated accessories) and in closed and undamaged packaging. Will not be taken back under any circumstances:

used, soiled, damaged or incomplete items
items with the label removed
articles containing fragrances of perfumes or other
items that are tailor-made for the customer
items that cannot be returned due to their nature

Returning your purchase is done at your own risk and expense.

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